Terms of Service

1. These terms

These terms apply to design services provided by Fixon Studio (“we”, “us”) to a client (“you”). A signed proposal, statement of work or written quote acceptance forms the agreement together with these terms. Where a signed proposal conflicts with these terms, the proposal governs.

2. Quotes and scope

We provide a written scope and a fixed price before work begins. That price covers the deliverables listed in the scope. Work outside the agreed scope is quoted separately and only starts once you approve it in writing.

3. Payment

• Project work: 50% on acceptance of the quote, 50% on approval of final deliverables, unless the proposal says otherwise.
• Monthly plans: billed in advance on the same date each month. You may pause or cancel at any time before the next billing date; the current period is not refunded pro rata.
• Invoices are payable within 14 days unless otherwise agreed.

4. Your responsibilities

Timely delivery depends on timely input. You agree to supply briefs, brand assets, product information and feedback within reasonable timeframes, and to have the right to give us any material you send. If a project stalls on your side for more than 60 days we may close it and invoice for work completed.

5. Revisions

Revisions within the agreed scope and creative direction are unlimited and included. A change of direction after a concept has been approved — a different brief, a different audience, a different product — is new work and is quoted separately.

6. Ownership and licensing

On receipt of full payment, ownership of the final approved deliverables and their editable source files transfers to you. Until then we retain all rights.

Unused concepts, working files for rejected directions, and our internal tools, templates and methods remain ours. Third-party assets used in the work — fonts, stock imagery, icons — are licensed rather than owned; we identify them at handover and you are responsible for maintaining any ongoing licences.

7. Portfolio rights

We may show completed work in our portfolio, on social channels and in case studies. If you need work kept confidential, tell us before the project starts and we will agree an embargo or an NDA.

8. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purpose of the engagement. This survives the end of the agreement.

9. Compliance and approvals

We design to the brief and to the specifications you supply. Verifying that final artwork meets the regulatory, labelling, advertising and marketplace requirements that apply to your product and market is your responsibility, as is final proofing before print or publication.

10. Liability

We deliver our services with reasonable skill and care. To the extent permitted by law, our total liability arising from an engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential loss, including lost profits or lost sales. Nothing here limits liability that cannot lawfully be limited.

11. Cancellation

Either party may end a project in writing. You pay for work completed up to that point; any deposit covering unstarted work is refunded. Monthly plans stop at the end of the current billing period.

12. Changes to these terms

We may update these terms for future engagements. The version in force when you accept a quote is the version that applies to that project.

13. Contact

Questions about these terms: hello@fixonstudio.com.